How do automatic notifications work?

When a WBGT or lightning event is triggered for a worksite, an automatic notification is sent to the relevant workers and supervisors. Notifications are not sent to admins. See below to understand what triggers an event.

ℹ️ To view what notifications have been sent to a worker or supervisor, go to their details page. To see what WBGT and lightning events have been triggered for a worksite, go to the worksite details page

WBGT events

Type Level Configuration
Alert Initial heat alert icon Triggered when the WBGT reaches the worksite's initial heat threshold. This is set when adding a new worksite. To adjust the threshold, see How do I edit or delete a worksite?
Alert High heat alert icon Triggered when the WBGT reaches the worksite's high heat threshold. This is set when adding a new worksite. To adjust the threshold, see How do I edit or delete a worksite?
Downgrade Initial heat alert icon Triggered once the WBGT is maintained below the worksite's high heat threshold for the minimum alert time. To adjust the minimum alert time, see How do I customize WBGT alert parameters?
Safe Safe notification icon Triggered once the WBGT is maintained below the worksite's initial heat threshold for the minimum alert time. To adjust the minimum alert time, see How do I customize WBGT alert parameters?

Lightning events

Type Level Configuration
Lightning strike Outer zone icon Triggered when lightning is detected within the outer zone radius from the worksite address. The radius size is the same for all worksites. To adjust the radius, see How do I customize lightning detection parameters?
Lightning strike Inner zone icon Triggered when lightning is detected within the inner zone radius from the worksite address. The radius size is the same for all worksites. To adjust the radius, see How do I customize lightning detection parameters?
Downgrade Outer zone icon Triggered once no lightning is detected for the inactivity alert time. To adjust the inactivity alert time, see How do I customize lightning detection parameters?
Safe Safe notification icon Triggered once no lightning is detected for the inactivity alert time. To adjust the inactivity alert time, see How do I customize lightning detection parameters?

Configuring personal notification settings

By default, automatic notifications are sent via email to workers. Workers can adjust their notification preferences in the mobile app.

Automatic notifications are sent via email to supervisors. For safety reasons, this cannot be adjusted.

💡 If a supervisor is receiving notifications for worksites they are not responsible for, consider adjusting the access levels.

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