How do I change my password?

I know my current password, or I'm already logged in

Make sure you're logged into the Zelus Enterprise web portal, then:

  1. Click on your profile icon in the top-right corner and select Security.

    Animated GIF demonstrating how to navigate to the Security page in the Zelus Enterprise web portal

  2. Enter your Current Password.

  3. Enter a New Password and then enter it again in Confirm New Password

  4. Click Save changes.

    The "Save changes" button
ℹ️ Next time you log in, use the new password. 

I've forgotten my password and can't log in

Don't worry, we've got you. You can either:

In both cases, you'll be sent an email with a new temporary password. Use the temporary password to log in and then follow the steps at the top of this page to set a new password.


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